13 Best SurveyMonkey Alternatives & Competitors (Paid & Free)

13 Best SurveyMonkey Alternatives & Competitors (Paid & Free)
In this post, we’ll explore top SurveyMonkey alternatives, categorizing them into paid and free options to cater to different research needs and budgets.

Before diving into our recommendations, it’s worth understanding why choosing a robust survey platform with advanced capabilities can deliver significantly better results:

❇️ Data Quality & Reliability

Advanced survey platforms offer sophisticated survey fraud prevention, verified respondent communities, and robust data quality controls that most free tools cannot match. When your business decisions depend on accurate research insights, the cost of poor data far exceeds the price of premium software.

❇️ Advanced Features & Customization

While basic tools work for simple questionnaires, advanced platforms offer more complex question types, advanced logic branching, and specialized research methodologies (e.g., conjoint analysis, MaxDiff).

Additionally, these platforms provide robust data analysis capabilities, including automated statistical significance testing, advanced filtering, and more — which can save you hours of manual work and help you uncover insights that might otherwise be missed.

In this article, we’ll discuss our own product, Pollfish, which provides upfront, usage-based pricing starting at just $0.95 per response with no subscription commitments. We’ll also explore additional paid and free SurveyMonkey alternatives.

Best Paid SurveyMonkey Alternatives

  1. Pollfish
  2. Qualtrics
  3. Alchemer
  4. Suzy
  5. SurveySparrow
  6. Forsta

Best Free SurveyMonkey Alternatives

  1. Google Forms
  2. Typeform
  3. Jotform
  4. Microsoft Forms
  5. Zoho Survey
  6. Survicate
  7. Tripetto

Note: Pricing information is subject to change. For the most current pricing, please visit each brand’s website.

1. Pollfish

Pollfish interface
Pollfish
is our powerful DIY survey platform designed for researchers who need access to a large pool of pre-recruited respondents rather than bringing their own audience.

Below, we’ll compare Pollfish with SurveyMonkey Audience (SurveyMonkey’s service for accessing their respondent panel) across three key areas:

❇️ Audience Quality & Targeting Options

  • SurveyMonkey’s approach: At times, SurveyMonkey sources respondents from third-party panel suppliers, many of which are prone to “professional survey takers” who hastily complete surveys to maximize earnings, compromising response quality.
  • Pollfish’s approach: We utilize first-party data from our parent company, Prodege (the world’s largest single-panel owner), where we manage communities like Swagbucks. As we’ll cover in more detail later below, these communities have rigorous measures in place to ensure high-quality responses. Moreover, Pollfish offers a wider range of targeting criteria than SurveyMonkey.

❇️ Survey Pricing

  • For 1–5 questions: Pollfish: $0.95 per response vs. SurveyMonkey: $1.00 per response
  • 6–10 questions: Pollfish: $1.00 per response vs. SurveyMonkey: $1.40 per response
  • 11–15 questions: Pollfish: $1.00 per response vs. SurveyMonkey: $2.00 per response
  • And the cost advantage continues to grow. We’ll include a comprehensive pricing chart demonstrating how SurveyMonkey consistently costs more per response than Pollfish across all question ranges.

Note: Pricing is always subject to change. For the most up-to-date pricing, please visit Pollfish and SurveyMonkey’s websites.

❇️ Customer Support Quality

What makes Pollfish unique: 24/7 complimentary guidance from experienced market researchers (not just technical support staff) who can assist with survey design best practices, optimal audience targeting and filter selection, data analysis and interpretation, and more. Many of our customers have expressed how much they appreciate this level of support, noting that it’s rare in other survey platforms.

Pollfish’s Audience Quality & Targeting Capabilities

Audience Criteria: Demographic
At Pollfish, we own and maintain our own respondent communities through our parent company, Prodege. This direct ownership allows us to implement rigorous quality control measures.

Our flagship community, Swagbucks, exemplifies this quality-first approach:

❇️ Surveys Are Just One of Many Earning Opportunities

Unlike traditional panels where respondents join solely to take surveys, our community members engage in diverse activities — watching movies, playing games, shopping online, uploading receipts, and more. This variety means surveys aren’t their primary focus, reducing the “professional survey taker” mentality that leads to rushed, low-quality responses.

❇️ Opt-In Participation, Not Aggressive Outreach

We deliberately avoid sending frequent survey invitations via email or text. Instead, members access surveys through their dashboard when they choose to participate, ensuring they’re in the right mindset to provide more thoughtful responses.

❇️ Mandatory 30-Day Evaluation Period

Prospective survey takers must complete a mandatory 30-day period of filling out internal surveys. Only those who demonstrate high-quality responses during this time are permitted to participate in client surveys.

❇️ Trust Quality Scoring System

We continually monitor survey response quality through both manual and automated means. Panelists with higher quality responses earn greater trust scores, unlocking more earning opportunities within our ecosystem.

❇️ Advanced anti-fraud measures

We employ several methods, including tracking unique user IDs (to prevent duplicate survey takers), trap questions, speeding prevention, anti VPN measures, gibberish detection, straight lining detection (consistently selecting the same answer), conducting human review of open-text responses, and much more.

Prodege provides access to over 100 million respondents across 160 countries and 345 cities. This massive scale enables a wider range of targeting options compared to SurveyMonkey:

Pollfish vs SurveyMonkey: Targeting Options
This comparison highlights several key differences, particularly in geographic targeting. Pollfish supports more regions and postal codes, and even allows targeting by congressional district or custom radius (select any location and specify distance parameters).

Another area where Pollfish differentiates itself is behavioral targeting. Through Prodege’s ecosystem, panel members upload actual purchase receipts to earn rewards, enabling remarkably precise audience targeting based on verified purchase behavior rather than unreliable self-reported claims.

For example, instead of targeting people who simply check “outdoor activities” on a survey, you can target consumers who actually purchased camping equipment with verified REI receipts — ensuring you reach genuinely relevant respondents.

Note: We encourage you to contact us directly with questions about reaching your specific target audience. No matter how broad or niche, we can likely accommodate your needs.

Pollfish vs. SurveyMonkey: Cost Breakdown

Note: Pricing is always subject to change. For the most up-to-date pricing, please visit Pollfish and SurveyMonkey’s websites.

At Pollfish, you pay only for the survey responses you collect — no monthly subscription plans and no extra fees for premium features. Just straightforward pay-per-response pricing.

❇️  Per-response pricing comparison: For 1–5 questions, Pollfish is $0.95 per response vs. SurveyMonkey at $1.00 per response. This is a relatively similar rate. However, for surveys with 6+ questions, SurveyMonkey consistently charges significantly higher per-response rates:

Pollfish vs SurveyMonkey audience: Costs broken down

Additional Cost Advantages

❇️ Demographic Targeting

Pollfish offers more competitive pricing for basic demographic filters like gender and age selection.

❇️ Screening Questions

While Pollfish charges $0.50 per completed response for screening questions, SurveyMonkey’s pricing starts at $0.65, and this number increases with incidence rate.

❇️ Skip Logic and Advanced Survey Programming

Essential survey design capabilities like skip logic, question randomization, advanced question types (e.g., matrix), etc., are included at no additional cost with Pollfish. SurveyMonkey requires you to upgrade to a paid subscription plan to access these same features.

…and more.

Customer Support Quality

One of the most frequent compliments we receive from customers is about our exceptional support quality — something that’s surprisingly rare in the market research survey industry, which often requires expert guidance beyond basic platform navigation:

❇️ We have experienced market researchers on our support team who help you design better studies, not just customer service representatives limited to basic technical troubleshooting.

❇️ Expert guidance for any research question, whether simple or complex. Need help structuring branching logic to maximize response quality? We’ll walk you through it. Unsure about the optimal sample size for statistical significance? We’ll explain the calculations. Survey results appear contradictory? Our researchers will guide you through proper analysis and interpretation techniques.

❇️ This level of support comes at no extra cost. You’re not paying premium consulting fees for expert guidance — it’s simply part of how we ensure our customers’ success.

❇️ Always accessible when you need us. We offer genuine 24/7 support via live chat or phone, including evenings and weekends.

Online Reviews from SurveyMonkey Customers Who Switched to Pollfish

Below are several Trustpilot reviews from customers who switched from SurveyMonkey to Pollfish:

  • “The dollar amount they quote you in their cost calculator tool, and the number they show when you’re developing the survey, is the number you pay. I was burned multiple times by SurveyMonkey charging me unexpected amounts and making it difficult to quit an expensive subscription. I’m so happy to have found Pollfish as an alternative. Their support team also responds VERY quickly to chat messages and has been tremendously helpful the few times I had questions.” (Read full review)
  • “Cheaper than SurveyMonkey and gives so much more demographic data”. (See review)
  • “Excellent insights, easy to use. Pollfish’s audience data and survey flexibility were a perfect match for my needs. I’ve used SurveyMonkey as well and prefer Pollfish. The question logic tools are more straightforward, the image-based question capability is easier, and the audience data was meaningfully less expensive.” (See review)

Sign Up for a Free Pollfish Account or Book a Demo

Interested in learning more about Pollfish?

We invite you to create a free account (no credit card required) or book a personalized demo.

2. Qualtrics

Qualtrics homepage: Understand customers and employees
Qualtrics
is a SurveyMonkey alternative that’s best suited for enterprise organizations. We cover what differentiates Pollfish in this post.

Qualtrics’ features can be categorized into three areas:

1. Customer Experience

  • Voice of Customer
  • Omnichannel Experience Management
  • Digital Experience Analytics
  • Website & App Feedback
  • Location Experience Hub
  • Online Reputation Management
  • Contact Center Analytics
  • Quality Management & Compliance
  • Agent Coaching
  • Edge Instant Insights

2. Employee Experience

  • Employee Engagement
  • Employee Pulse
  • Employee Research
  • Candidate Experience Management
  • Employee Onboarding & Exit
  • 360 Development Feedback
  • Employee Retention Analytics
  • Continuous Employee Listening

3. Strategy & Research

  • Strategic Market Research
  • Product Research
  • Brand and Communication Research
  • User Experience Research
  • Edge Audiences

As several Qualtrics customers shared on Capterra:

“I primarily use SurveyMonkey, Google Forms, and Qualtrics for surveying my students. Qualtrics is adopted by our University on a wider scale and we have access to all features. Qualtrics is a very capable, easy to use tool. There are a lot of helpful resources online that can be used to make the most of the features.”
– Nadir S.

“Qualtrics XM provides us with excellent services. We can create any survey, I loved the ease of integrating it into social media ads or promotional messages across all communication channels. I loved how Qualtrics XM makes the questions within the form clear and organized and enables respondents to navigate and record answers easily. I loved its ability to screen respondents and ensure they are real and from within the target group.”
– Shir H.

The product is intuitive, easy to use, and the online training videos made the system easy to learn as well. Implementation went very smoothly thanks to the Qualtrics employees that worked with us on setting up single-sign on and our more complex surveys. The surveys look modern, and the questions are versatile (which makes it more fun to take surveys). In my opinion, this has led to higher response rates, overall. It’s also easy to analyze the data and send out reports.
– Virginia M.

3. Alchemer

Alchemer homepage: Feedback that drives your business forward
Alchemer
(formerly known as SurveyGizmo) is a SurveyMonkey alternative with various features and functionality, including:

  • Market research multilingual surveys
  • Real-time, in-app customer feedback
  • Custom branding
  • Brand health tracking and consumer insights
  • Text sentiment analysis

It offers solutions by industry, including Education, Government, Non-Profit, Food & Beverage, Financial Services, Retail, Software, etc.

As several Alchemer customers shared on Capterra:

“What I like the most about the platform is its flexibility and the ability to customize it. From creating surveys and forms to collecting and analyzing data, everything can be tailored to the needs of my project. In addition, the variety of question options, formats and designs allows you to create engaging and dynamic surveys for the participants.”

– Edna G.

“We use Alchemer for everything from fun staff surveys to national research projects. There are enough features to keep both the marketing and data analysis people happy. We are yet to really dive deep into all it has to offer so there is a big future-proof buffer for what we may want to embark on in the future.

– Sam L.

“Overall Alchemer is a trusted service in our company. It is vital to our day to day and hosts many of our surveys across the company. There are very few rollouts of new features, but that works for us to prevent relearning an existing service.”

– Kelsey B.

4. Suzy

Suzy homepage: For smarter insights & faster decisions
Suzy
is a SurveyMonkey alternative with various features and functionality, including:

  • Quantitative surveys
  • Qualitative multi-person focus groups, 1-on-1 interviews, and in-home product testing
  • AI survey creation and templates to help save you time
  • Email, CRM, and social media integration to help connect with audiences
  • AI-powered analytics and reporting, helping you easily gain actionable insights

A several Suzy customers shared on G2:

“I use Suzy for product development to test new ideas before launching. It helps eliminate uncertainty by showing exactly what an audience likes or dislikes with actual data, rather than just gut feeling. I really like the “Real-Time” feature, which lets me launch a survey and get responses almost immediately. This is crucial for tight deadlines, as I can get validated answers in hours instead of waiting weeks. Suzy Live is another standout feature, allowing seamless transitions from text surveys to 1-on-1 video interviews or digital focus groups, handling all the logistics like scheduling and paying participants. The immediate validation I get is invaluable, as it prevents wasting time on ideas that won’t work. Additionally, the “White Glove” onboarding process ensured my team was well-supported when getting started.”

– Harshit V.

“What I like most about Suzy is how it democratizes consumer insights for creative teams — putting real-time feedback directly in the hands of designers, not just researchers. Before Suzy, I was completely dependent on our strategy team or external agencies for consumer testing. I’d hand off my work and wait days or weeks for a report. Now, I can field my own concept tests and see results in hours. That autonomy is liberating. I iterate immediately. I learn faster. I present with confidence. Suzy’s monadic testing capabilities help eliminate bias by presenting different brand concepts one at a time to targeted audiences. No side-by-side confusion. No order bias. Just clean, comparative data.”

– Evaine L.

“The interactive format completely bypasses the “survey fatigue” we usually get from parents and teachers. Instead of clicking through sterile multiple-choice grids, respondents actually engage with the platform in a conversational way. This gives me raw, unfiltered qualitative feedback on whether our digital learning platforms actually make sense pedagogically, not just technically. Also, I don’t need to beg IT to help me configure audience targeting. The dashboard is incredibly intuitive; I can spin up a compliance check for a specific K-12 demographic in minutes. It feels less like enterprise software and more like a tool built for actual educators.”

–  Putaski L.

5. SurveySparrow

SurveySparrow homepage: Turn customer voice into business growth
SurveySparrow
breaks down their features into 5 categories:

1. Surveys

  • Conversational Surveys
  • Offline Surveys
  • SMS / Text Surveys
  • Executive Dashboard
  • SpotChecks: In-app Feedback
  • AI-powered Text Analytics
  • Multi-lingual Surveys
  • Flexible data exports
  • Security
  • Workflows
  • White Labelling
  • Multi-channel Distribution

2. CX

  • NPS
  • CSAT
  • Voice of Customer Surveys

3. Reputation

  • Review Monitoring
  • Social Listening
  • Boost Reviews

4. Ticketing

  • SLA Management
  • Automated Workflows
  • Ticket Dashboard
  • Locations

5. 360 Assessments

  • Personalized Insights
  • AI-driven PDPs
  • Heatmaps
  • Team Analytics

As several SurveySparrow customers shared on Capterra:

“We use the tool to create industry surveys, replacing a more well-known and expensive options. SurveySparrow does the job entirely satisfactorily. A good, lightweight option for efficient creation and distribution of surveys. Easy to use and edit.”

– Richard F.

“Every step in creating a survey form is super simple and almost no learning curves needed before working with this software. Distributing and sharing the survey into email or medial social also can be done easily as they have a shortcut to share it to Facebook or Twitter for a survey that we need opinion from the public.”

– Maszni A.

“The ability of the platform to email out surveys and to choose to record responses anonymously or show the names of the respondents was important. This was a primary factor/aspect in what I needed to use for the specific survey I was creating so this fit the bill.”

–  Daniel C.

6. Forsta

Forsta homepage: Venture into the known
Forsta
is a SurveyMonkey alternative that offers a variety of features and functionality, including:

  • Market research surveys
  • Panel management
  • Online focus groups
  • Digital diaries & communities
  • Social listening
  • Research automation
  • Text analytics
  • Voice sentiment analysis

As several Forsta customers shared on Capterra:

“It’s very user friendly and most of the features of this tool are very easy for a programmer. Mostly Drag and Drop features are very easy and user friendly. Its one tool having all the packages i.e. Survey Programming, Data Capture, Cross Tabulation, Reporting, Dashboard. Really a great tool.”

– Aastha B.

“I have really enjoyed learning the Forsta platform so far. It has many options in the survey builder for question types, logic, and custom code. The reporting dashboard also seems very customizable and great.

– Daniel F.

We use this to program both simple and very complex and lengthy questionnaires. The testing tools are incredibly helpful – you can view QA codes, have spell check on, and there is an option where you can see all questions on one page in your browser. That doesn’t allow for testing of logic of course, it is a static page, but for checking visual/text changes/fixes it is incredibly helpful for the end user.”

–  Kate V.

Free SurveyMonkey Alternatives

7. Google Forms

Google Forms by Google Workspace homepage: Online forms to get insights quickly
Google Forms
is a free survey tool and SurveyMonkey alternative with a minimal learning curve that can help you:

  • Build forms and in-app surveys via a user-friendly drag-and-drop interface
  • Easily share online forms via email or social media, or embed them on your company’s website
  • Optionally utilize premade templates for online surveys and questionnaires
  • Build custom flows and quizzes
  • Analyze survey data and customize visualizations to match your brand identity

As several Google Forms customers shared on <Capterra:

“Overall, Google Forms is the absolute gold standard for fast, straightforward, and zero-cost data collection. If you need to spin up a survey, event sign-up, or classroom quiz in under five minutes, nothing beats it for ease of use and seamless integration with Google Sheets. The Bottom Line Where it shines: Speed, simplicity, and complete price accessibility. For 80–90% of basic form needs—internal team surveys, educational quizzes, contact forms, or simple research—it does everything you need without costing a dime or requiring a learning curve. Where it falls short: Polished client-facing experiences and complex workflows. If your form needs to match strict brand guidelines, accept direct payments, or route users through intricate multi-branch logic, Forms quickly feel rigid. Best For: Educators & Students: Automated quiz grading, simple layout, and zero budget requirement. Small Businesses & Internal Teams: Quick feedback loops, event RSVPs, and lightweight data gathering synced straight to a spreadsheet. Verdict: An essential, highly reliable everyday tool for basic to mid-level needs, though power users running high-converting sales funnels or custom workflows will eventually outgrow it.”

– Christopher V.

“My overall experience with Google Forms has been highly positive, primarily because it delivers exactly what it promises, a fast, reliable, and completely free way to gather information. It is my go to for internal team polls and quick event registrations because the setup takes minutes and the integration with Google Sheets is flawless. While it lacks the wow factor of more design heavy platforms, its simplicity and lack of hidden paywalls make it an essential tool for straightforward data collection.”

– Coral S.

“Overall, my experience with Google Forms has been very positive. It’s a dependable tool that makes it easy to create surveys, collect feedback, and organize responses without spending much time setting everything up. I appreciate how smoothly it works with other Google services, especially Google Sheets, which makes reviewing data much easier. While it has a few limitations when it comes to customization and advanced features, it has always been reliable for my day-to-day needs and gets the job done efficiently.”

– Preethi S.

8. Typeform

Typeform homepage: Get to know your customers with forms worth filling out
Typeform
is a SurveyMonkey alternative that offers a free plan, and it boasts a wide range of features and functionality, including:

  • Form builder
  • Survey maker
  • Quiz maker
  • Test maker
  • Poll builder
  • Application form builder
  • Landing page builder
  • NPS form builder
  • Registration form builder
  • Short form builder

You can use it for a variety of use cases, including:

  • Market research
  • Lead generation
  • Employee onboarding
  • Employee satisfaction
  • Employee engagement
  • Customer feedback
  • Customer satisfaction
  • Event planning
  • Customer engagement
  • Customer testimonials
  • Candidate feedback

As several Typeform customers shared on Capterra:

“Coming from using Microsoft Forms for years, Typeform has revealed the level of Stockholm Syndrome I’d had. I can’t recommend switching to it enough. Not only does Typeform give me a fast level of customization and logic options, it also provides a modern and delightful experience for end users. It’s extremely easy to begin using, with a very small learning curve compared to other platforms.”

– Matt B.

“It’s been great! I’ve been using it to create short surveys to gather opinions from my team and customers to collect their feedback/ideas. I like its simplicity and performance. The dashboard is light and easy to use. The design is intuitive, though you may need some training to get started.”

– Radhika M.

“Type form is a decent platform for creating surveys and polls for audience members but requires a paid plan for use of the actual useful features they offer.”

– Tracie B.

9. Jotform

Jotform homepage: Powerful forms get it done.
Jotform
is a SurveyMonkey competitor that offers a free plan, and it boasts a wide range of features and functionality, including:

  • Form Builder
  • Jotform Enterprise
  • Jotform Apps
  • Store Builder
  • Jotform Tables
  • Jotform Inbox
  • Jotform Mobile App
  • Report Builder
  • Smart PDF Forms
  • PDF Editor
  • Jotform Sign
  • Jotform Workflows
  • Jotform for Salesforce
  • Jotform AI Agents
  • Jotform Boards

They offer a user-friendly interface and integrate with Microsoft Teams, PayPal, Slack, Google Sheets, Mailchimp, Zoom, Dropbox, Google Calendar, Salesforce, and many other tools.

As several Jotform customers shared on Capterra:

“The drag and drop builder, wide range of templates, and features like payment integration and e-signatures make it a powerful tool.”

– Jamilla M.

“By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating the forms.”

– Betsy S.

“Easy to use, with nice reporting, exporting. It also integrates directly with my Hubspot CRM, which makes things easier. Fast response from Customer Support team too. They are actually helpful, even though I’m on a free account.”

– Adenrewaju O.

10. Microsoft Forms

Microsoft Forms homepage: Collect better data and make better decisions.
Microsoft Forms
is a SurveyMonkey competitor with a free plan. It has an intuitive interface and offers several features and functionality, including:

  • Surveys, polls, and quizzes to collect data
  • Built-in AI and smart recommendations
  • A wide variety of seamless integrations to connect with your audience and streamline operations
  • Data analysis visualizations and automatically generated reports in various formats

As several Microsoft Forms customers shared on Capterra:

“The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored to simplistic form design.”

– AJ G.

“Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events. The templates are easy to use and the data is formatted in an understandable way. It’s also super easy to share forms for collaboration through this platform.”

– Lauren S.

“Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface. The integration with Excel and other Microsoft 365 tools makes data collection and analysis very convenient. It works smoothly across devices, which makes responding and reviewing results accessible anywhere.”

– Enamul F.

11. Zoho Survey

Zoho Survey homepage: Survey software built for all
Zoho Survey
is an alternative to SurveyMonkey that offers a free plan and connects with Zoho CRM and several other tools. It boasts a plethora of features and functionality, and lets you:

  • Create surveys, polls, and quizzes
  • Translate surveys
  • Share surveys
  • Secure surveys
  • Personalize surveys
  • Analyze reports
  • Display logic
  • Apply other customization options

Their product can help you with multiple functions, including market research, product experience, candidate assessment, customer experience, brand experience, and more.

As several Zoho Survey customers shared on Capterra:

“Features which are most impactful: 1) Simple and elegant UI. 2) Question branching. 3) Question Shuffling. 4) Response Validation. 5) Audio/Video/Image embedding. 6) Reporting, scheduling and export. Zoho Survey is easy to use just like most of the other apps of Zoho. Integration was easy with existing business processes. Just try it out and you will love it.”

– Mehandi I.

“Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps.”

– Raksha S.

“It was simple to get started with Zoho Survey and connect to CRM and Zoho Analytics. It enables us to collect that feedback post-demo, onboarding, and feature testing all queuable and orderable.”

– Vittal B.

12. Survicate

Survicate homepage: Capture, analyze, act.
Survicate
is a SurveyMonkey alternative that offers a free version. They break down their features into 3 categories:

1. Survey Software

  • Create Surveys
  • Distribute Surveys
  • Analyze Surveys
  • Act on Feedback

2. Digital User Feedback

  • Mobile App Feedback
  • Website Feedback
  • In-Product Feedback
  • Email Surveys

3. Feedback Analytics

  • Dashboards
  • Insights Hub
  • AI Analysis

Survicate can be used by various teams, including product management, marketing, user research, customer experience, and more. It can also be used for different industries, including SaaS, apps, E-commerce, healthcare, financial services, and more.

They offer various survey templates and metrics, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES), Software Evaluation, 1-10 Rating Scale, and more.

As several Survicate customers shared on Capterra:

“Creating fully integrated surveys in my platform is simple, fast, and seamless for every user today, including features for Learning Curve, Review Feedback, and Template Customization.”

– Rodrigo E.

“We love the versatility of creating segments and showing a specific survey to a specific group of users. Plus, we link these surveys to our screen recording software, so we have the feedback and what the user did in the meantime – a great mix to solve problems.”

– Damian R.

“We find Survicate ideal for collecting direct feedback and tailoring surveys to the specific needs of each team or project. It’s also invaluable for evaluating new tools and technologies, measuring team efficiency, and optimizing support processes, making it an indispensable tool for our teams.”

– Julio V.

13. Tripetto

Tripetto homepage: Ask lively.
Tripetto
positions itself as a tool that’s “like SurveyMonkey, Typeform and Landbot united, but with a fresh take on truly smart form building and safe data collection”. They provide a free plan and offer several features and functionality, including:

  • Create conversational forms
  • Sharm forms with a link
  • Embed forms in a website
  • Optimize and style forms
  • Unlimited number of forms
  • Unlimited questions per form to collect responses
  • Unlimited conditional logic jumps
  • Unlimited number of closing messages per form
  • Unlimited number of responses per form

As several Tripetto customers shared on G2:

“I use Tripetto to build conversational customer satisfaction surveys because the conditional logic helps us gather deeply relevant feedback without overwhelming our audience, which significantly improves our response rates. I love its conversational and interactive form experience, which makes questionnaires feel more engaging and provides flexible logic and branching. Tripetto allows me to create interactive forms and surveys that are more engaging than traditional forms, automate questionnaires, improve completion rates, and simplify data collection. The initial setup was quite easy with its intuitive interface, and the drag-and-drop builder and available templates made the onboarding process smooth.”

– Keerthana V.

“Its branching logic is game-changing for segmented audience research, letting us craft personalized survey journeys without coding. Native GDPR controls and EU-based hosting cut out repetitive privacy configuration work. Exported segmented data is neatly structured, so we can quickly compile audience insights for creative teams and brand clients.”

– Cathlene L.

“I like the branching in Tripetto because it helps me build the logic needed for smart forms and gives a clear overview of the different paths a respondent can take. I also appreciate that branches are displayed as separate tracks in the storyboard, along with the action blocks that trigger specific actions within the form. The initial setup was pretty straightforward, so I really can’t complain. The pricing was great, performance was pretty good, and the AI helps a lot when you run into problems. Integrations seem to be good when i decide to add it to other programs.”

– Willie C.

Sign Up for a Free Pollfish Account or Book a Demo

Interested in learning more about Pollfish, our paid survey tool with premium functionality?

We invite you to create a free account (no credit card required) or book a personalized demo walkthrough.